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Terms & Conditions

Payment Method: 
We accept PayPal and send an invoice to your registered email which typically processes within 24 hours of order placement.
 
Product Prices:
Prices advertised for products on the website are final.
 
Shipping Cost: 
Pre-Order shipping costs are only estimated until they are released. Due to this, the shipping estimates displayed on the website are subject to change depending on the final weight of the item once in stock.
 
Shipment and Delivery: 
All merchandise purchased through Animarket is delivered to you with registration and tracking number. Our packaging team uses the best possible methods to ensure the parcel is packed to the highest standards using bubble wrap and hard carton boxes.
 
Order Cancellation for Pre-Orders: 
Please note that once you place an order and pay your deposit, we pay your deposit to the supplier to book your order. Therefore the deposit is non-transferable and non-refundable. If you do not fulfill your pre-order, we have no choice but to record this as a strike and reserve the right not to accept any further orders.
 
Pre-Order Balance:
Once your pre-order item is ready to ship, you have 7 days to complete payment of the balance. After 7 days, the order will need to be cancelled and moved on. If you change your mind about the item and do not pay the balance, the deposit is forfeited. Please start preparing your funds from the moment you place the pre-order, rather than waiting until the product is released and trying to get your funds together then. Please be ready for the product release prior to the release.
 
Defective Items: 
Animarket is committed to selling only authentic, high quality products. If you receive a defective item, please contact us within 7 days upon receiving the product. We will be happy to assist you with a resolution. If a PayPal dispute is lodged by you, for any reason at all, without first contacting us to try and resolve the issue, you will be banned from our store and all (if any) pending deposits for future pre-orders will be forfeit and orders cancelled.